| Succession Planning |
This is a very clinical process that enables you to be in a position to hand over the reins to someone competent who will take the business to new heights. It could be a family member, a new CEO or just a new owner. Learn to remove yourself from the business before it gets too late. Know more |
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| Goal Setting |
What are Goals? why is goal setting important? How to build SMART Goals? How do you set up Goals? Do only business operations have goals/ What about individuals? What happens when my own goals clash with the business goals? Get answers to these questions. Know more
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Can you manage time? The answer is NO! You have to manage yourself in time because time is a universal phenomenon that is independent of you. Learn the pitfalls where we fail to deliver in time. This is a basic course and has a complimentary Module B. Know more
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| Customer Service |
Handling customers at the reception or on phones. Managing and writing emails and basic essentials to create a good client rapport is crucial to crate the first impression. We tend to ignore this very essential role. This requires skills as well as the correct attitude. Know more
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| Meeting Management |
How many meetings have you attended where you think that a lot of time has been wasted without any constructive result? Understand the purpose for a meeting, who should be a part or the meeting. How to run the meeting effectively. When to close a meeting. Know more |
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Basic
Selling |
Being an effective sales person requires skills. Whether you are a retail person or a car and machinery sale person the selling process is still the same. Create a system, a process where you are able to meet the client's requirements in a manner that is profitable and beneficial to the seller as well as the buyer. Know more
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